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Privacy Policy

Dongguan Wangli Power Technology Co., Ltd. is committed to protecting the privacy and personal data of our international buyers, distributors, and engineering partners.

Effective Date: January 1, 2026 GDPR & Global Compliance

Welcome to Dongguan Wangli Power Technology Co., Ltd. (“WLUG Energy”, “we”, “our”, or “us”). We design, assemble, and export commercial and industrial lithium battery energy storage systems globally. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and enterprise information when you visit our website (www.wldlpower.com), request quotations (RFQ), download datasheets, or purchase our lithium battery systems.

Core Privacy Commitment: WLUG Energy strictly uses your contact information solely to process technical engineering inquiries, provide custom battery sizing/quotations, and execute commercial export shipments. We never sell, lease, or monetize client or prospect data.

1. Information We Collect

We only collect information necessary to facilitate business-to-business (B2B) communications, technical sizing, and international order fulfillment:

  • Inquiry & Contact Details: Full name, professional email address, company name, phone / WhatsApp contact number, and country of operation.
  • Engineering Requirements: Desired battery voltage, nominal capacity (Ah/kWh), application type (residential ESS, telecom backup, C&I microgrid, motive power), and project delivery timeline.
  • Commercial Transaction Data: Corporate billing address, international port of destination (FOB / CIF / DDP), Incoterms preferences, and customs clearance specifications.
  • Technical Website Logs: Browser user agent, IP address, approximate geographical region, and pages visited, collected strictly via standard web server logs for website performance and cybersecurity.

2. How We Use Your Information

We process collected data for legitimate international trade and contract fulfillment purposes:

  1. To evaluate technical feasibility, generate customized Battery Management System (BMS) configurations, and issue official Quotation & Proforma Invoices (PI).
  2. To coordinate logistics, export documentation (MSDS, UN38.3, maritime/air dangerous goods declaration), and customs clearance tracking.
  3. To provide post-delivery after-sales engineering support, firmware assistance, and warranty claim validation.
  4. To safeguard our web infrastructure against unauthorized intrusion, DDoS attempts, and spam inquiries.

3. Data Sharing & International Transfers

Because WLUG Energy exports to over 80 countries worldwide, your information may be processed across international borders. We only disclose necessary commercial information to trusted third-party trade partners:

  • International Freight Forwarders & Couriers: Licensed maritime carriers, air cargo operators, and express couriers (e.g., DHL, FedEx) strictly to arrange dangerous goods shipping and customs delivery.
  • Testing & Certification Bodies: Accredited testing laboratories (e.g., CE, UL, IEC, UN38.3 authorities) when client-specified special batch certification is required.
  • Legal Compliance: Government customs administrations or regulatory bodies when mandated by international export controls and commercial trade law.

4. Data Retention & Security Measures

We enforce rigorous physical, electronic, and procedural safeguards in accordance with international industry standards:

  • Encryption: All web submissions and email communications are transmitted over 256-bit TLS (Transport Layer Security) encryption.
  • Access Control: Technical project files and customer commercial specifications are restricted to assigned sales engineers and export managers under strict internal non-disclosure agreements.
  • Retention Policy: Business inquiry logs and commercial transaction records are retained for the duration of the system warranty period (typically 5 to 10 years) to support long-term warranty validation.

5. Your Rights Regarding Your Data

Depending on your jurisdiction (such as under the EU General Data Protection Regulation GDPR or California Consumer Privacy Act CCPA), you hold the following rights:

  • The right to request access to and a copy of the personal details we hold about you.
  • The right to request immediate correction or updating of outdated company details.
  • The right to request erasure (“right to be forgotten”) of non-statutory records once all contractual and warranty obligations are finalized.
  • The right to opt out of non-transactional marketing announcements at any time.

6. Contact Us Regarding Privacy

For any privacy inquiries, data access requests, or regulatory questions, please contact our compliance desk:

Dongguan Wangli Power Technology Co., Ltd.
Attn: International Data Compliance Officer
Room 1006-2, No. 5 Lucheng West Road, Qingxi Town, Dongguan, Guangdong, China
Email: wldlbattery@gmail.com
Website: www.wldlpower.com
Phone: +86 137 1333 1419 · WhatsApp: +86 13726441419